ISDG CLUB CAMP POLICIES

International Soccer Development Group (ISDG) is committed to making camps a safe environment and positive experience for all campers and staff. Please review our general company policies listed below.

 

CANCELLATION POLICY*

If you choose to cancel your reservation, International Soccer Development Group must receive written notice of said cancellation via e-mail sent to contact@internationalsoccerdevelopementgroup.com (with confirmation of receipt from International Soccer Development Group). Once received you will be subjected to the following cancellation fee schedule:

1. International Soccer Development Group will provide a 100% refund back to the registrant in their original form of payment up until 21 days before the camp starting date.

2. International Soccer Development Group will provide a 50% refund back to the registrant in their original form of payment up until 14 days before the camp start date.

3. No refund will be issued if the registrant withdrawals, cancels or no-shows with a 72-hour window of the camp start date and time.

If, for some reason, the camp does not take place and is cancelled on behalf of International Soccer Development Group, all participants will receive 100% refund within 10 business days of cancellation of the camp back through original form of payment; we will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, travel or other expense whatsoever in such circumstances. No refunds will be given if a program in progress must be interrupted or cancelled for reasons beyond our control. Camps are subject to change or cancellation without notice at any time for any reason, including if the number of participants registered is insufficient to host the camp. In the event International Soccer Development Group is unable to perform its obligations under the terms of this agreement due to circumstances beyond its control like terrorism, a pandemic, war, labor strikes, adverse weather conditions, etc., International Soccer Development Group will not be liable to provide any refund for services not delivered due to such circumstances.

COVID 19. Given the extraordinary circumstances produced by the COVID 19 Pandemic, International Soccer Development Group will endeavor to minimize the economic impact of cancellations to our clients by offering a credit when possible. This credit might be partial depending on the costs assumed by International Soccer Development Group the organization and promotion of the program. Please note that in order to protect the interests of all participants and while the COVID 19 alert is in effect, International Soccer Development Group might at its sole discretion deny any refund request that falls under the above schedule.

CAMP TUITION PAYMENTS

Full payment of camp fees must be upon registration.

 

HEALTH, SAFETY, AND LIABILITY

By registering for a youth camp, the parent/guardian of the youth participant agrees to the terms included in the individual player’s soccer club camp release forms. By registering for an adult camp, the participant agrees to the terms included in individual player’s soccer club camp release forms. The parents/guardian of youth participants and adult participants understand it is their responsibility to complete the required forms prior to camp.

In case of a medical emergency, campers will be transported to the nearest hospital. Drugs, alcoholic beverages, and cigarettes are strictly forbidden and constitute, along with general misconduct, may be grounds for immediate dismissal from camp without refund or voucher. Camper bags may be inspected upon check-in or at any time during camp to ensure no drugs, alcohol or other improper substances are brought to camp.

 

International Soccer Development Group, the Camp Director and staff, and the host facility are NOT responsible for lost or stolen articles or money.

 

ANTI-DISCRIMINATION

ISDG complies with all applicable federal, state, and local discrimination laws. ISDG strictly prohibits and does not tolerate discrimination against campers because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity or expression, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, familial status, or any other characteristic protected under applicable federal, state, or local law. All ISDG employees, applicants, Camp Directors, staff, coaches, and campers are prohibited from engaging in discrimination.

 

GENDER DIVERSITY AND INCLUSION

We promote gender diversity and inclusion. ISDG believes that everyone attending its camps deserves to feel safe and respected. In furtherance of this belief, where applicable law and host facility policy allows, ISDG will ask all Directors and staff to refer to campers by their desired names and pronouns and respect the privacy of campers by declining to comment or share information about the gender identity or expression of any camper.

 

COMMUNICATION WITH CAMPERS DURING CAMP

Campers are permitted to call their family and friends during their breaks and after hours, unless otherwise specified by the Camp Director. If campers have any concerns such as grouping, illness or injury, etc., please ask them to talk to their on-site camp coach or Camp Director directly. We are committed to making this a great experience for your child and want to deal with all issues immediately, which is easiest and most effective if done in real-time, on-site.

 

CAMP CODE OF CONDUCT

Our primary objective is to create positive change in the campers who attend our camps. Moreover, we want to always ensure the safety of our campers and provide a healthy, learning atmosphere. To achieve these objectives, we ask that campers conduct themselves in a positive and responsible manner. With that in mind, we created a Positive Code of Conduct and ask that all campers do their best to adhere to it:

• To think positive and act positive throughout your stay with us.

• To always behave with proper etiquette at the facility.

• To behave like ladies or gentlemen at all camp functions. To treat fellow campers and coaches with the respect, consideration, and kindness they deserve.

• To be on time for all camp functions.

• To report any personal problems or concerns to a staff member immediately.

• To report any sign of illness or injury to a staff member immediately. To stay with the assigned staff member (i.e. volunteer or coach) at all times.

• To stay in assigned groups at all camp functions.

• To always stay within the camp residence unless given permission by a staff member.

• To observe all curfew rules as outlined by the camp staff.

• To respect fellow campers and camp staff by limiting cell phone use during camp functions.

Any serious violation of camp regulations, such as willful damage to the facility or behavior deemed unsuitable and detrimental to the best interest of the camp, will be grounds for immediate dismissal from camp without refund or voucher.

 

MORE INFORMATION

Please visit our FAQ Page for additional information.

 

*All Rights reserved.